Help Desk Premier provides powerful web-based customer service via loads of customizable features. Instantly access your most critical data with our unlimited data views. Customers call, email or use social media: HDP ensures rapid resolution. Easily installed on your network or the cloud, HDP?s intuitive user interface also assures a short learning curve. Help Desk Premier is perfect for efficiently running your IT operation and managing your tracking needs. It offers easy issue detection and delivers fast solutions for great customer satisfaction. The moment you install Help Desk Premier, you have access to all of its features no matter where you are. Save your own and customers? time as requests are directly submitted via email, phone, or social media and are then instantly processed through a continuously-running service. Monitoring your tickets is easy and instant. Customers? frustration is avoided because Help Desk Premier enables them to find solutions for every problem that arises and track their own requests. Your technicians are instantly made aware of and have access to everything that is happening and then can act for resolution. For more information or a free trial, visit http://www.help-desk-software.com.